The hotel offers amenities for your comfortable stay and unforgettable experiences
Delicious Breakfast!
“Every morning began wonderfully with a delicious breakfast that energized us for the day ahead.” view full review
Stunning Room View
“Our room featured a breathtaking view of the river and mountains, making our stay feel truly special.” view full review
Handy Kettle!
“Having a small kettle in the room was incredibly useful for boiling water when we needed a quick tea fix.” view full review
Comfortable Space
“The living area in our room was spacious and comfortable, perfect for our family to relax after a day of exploring.” view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
VIP check-in/ -out
Concierge desk
Pets allowed
Security
Luggage storage
Lift
Vending machines
Smoke detectors
Fire extinguishers
Key access
Guest Parking
Electric kettle
Cookware/ Kitchen utensils
Services
Pet amenities available
Housekeeping
Dry cleaning
Tours/Ticket assistance
Children
Cots
Spa & Leisure
Leisure/ TV room
Room features
Heating
Tea and coffee facilities
Self-catering
Electric kettle
Cookware/ Kitchen utensils
Media
Flat-screen TV
Room decor
Parquet floor
Show more
Location
St. Karliquai 12,
Lucerne,
Switzerland,
6004,
Canton of Lucerne
Map view
St. Karliquai 12,
Lucerne,
Switzerland,
6004,
Canton of Lucerne
City landmarks
Bridge
Chapel Bridge
720 m
Square
Lion Monument
1.0
km
Event hall
Lucerne Culture and Congress Centre
1.0
km
Museum
Glacier Garden of Lucerne
1.3
km
Museum
The Rosengart Collection
750 m
LucerneSwitzerland
Lake Lucerne
870 m
Museum
Bourbaki Panorama
1.1
km
Museum
Alpineum
1.2
km
Museum
Modern Art Museum
870 m
Hertensteinstrasse 30
Matthauskirche
660 m
Museum
Swiss Museum of Transport
2.6
km
Church
Church of St. Leodegar
1.2
km
Square
Schwanenplatz
640 m
Park
Inseli Park
1.5
km
Mall
Nationalquai
1.2
km
Nearby
Bridge
Spreuer Bridge
260 m
Bahnhofstrasse 11a
Jesuit Church
530 m
Church
Franciscan Church
530 m
Museum
Natur-Museum Luzern
140 m
6004 Lucerne
Museggmauer
400 m
LucerneSwitzerland
Old Town Lucerne
450 m
Museum
Historisches Museum Luzern
190 m
Reusssteg 1
Nadelwehr Luzern
350 m
Public Building
Town Hall
430 m
Kanonenstrasse
LA Collection'Air Art Park at Chateau Guetsch in Lucerne
470 m
Museggmauer
The Nine Towers
480 m
Square
Kornmarkt
400 m
Kapellpl. 1a
Saint Peters Church
590 m
Square
Muhlenplatz
220 m
Auf Musegg 6
Mannliturm
70 m
Restaurants
Cafe Bar Lokal
340 m
Pfistergasse 24
Shanghai Asiatische Waren AG
450 m
Hirschengraben 43 Restaurant Haupteingang durch Bruchstrasse
MeiXin Restaurant
360 m
Roessligasse 2
Manor Restaurant Manora
500 m
Weggisgasse 5 Top Floor
St. Magdalena
510 m
Eisengasse 5 6004 Luzern
Best Pizza Kurier
670 m
Baselstrasse 56 Luzern
Tandoori Indian Take-Away Hallwilerweg
730 m
Hallwilerweg 16
Reviews and Ratings
Feedback from previous guests about their experience.
80%
liked the hotel and would stay again
8.0/10
Great
Rooms
7.9
Location
8.4
Service
8.7
Dining
7.7
Guest reviews
8.0/10
based on 11 reviews
4/5
based on 526 reviews
8.7
8.7/10 based on 2540 reviews
#33 of 69 hotels in Lucerne based on Tripadvisor
Kenneth
United States,
April
2024
8.4/10
Staying within the old city center was very comfortable and clean. The rooms were quite big, very clean, and well-organized, providing a cozy atmosphere. The staff was friendly and helpful, making our visit even more enjoyable. However, the noise from outside could be a bit bothersome at times.
Rooms
9.0
The rooms within the old city center were very comfortable and clean.
Service
9.0
The staff were wonderful helping me with directions to attractions and with laundry.
Location
8.0
The hotel is within the old city center, offering a great location close to all the downtown activities.
Dining
8.0
The morning breakfast was really great, offering a variety of food choices.
Facilities
8.0
The hotel provides good facilities to make your stay convenient and enjoyable.
David
United Kingdom,
March
2024
8.2/10
I had a great stay at the hotel, with clean and comfortable rooms, friendly staff, and a fantastic location close to the center of Luzern.
Rooms
9.0
Our suite had a single bed that suited us perfectly, with a great view of Mount Pilatus and the old town. Equipped with everything necessary, including a balcony with a nice view of the river and the city.
Service
8.0
The staff provided very helpful information and were diligent in preparing breakfast for all guests.
Location
9.0
The hotel is in a very good location, just a short walk to the center of Luzern, near the old town and with a great view of the surrounding alps and Mt Pilatus.
Dining
7.0
Facilities
8.0
The hotel offers dry cleaning, housekeeping, and pet amenities, with tours and ticket assistance available.
Graham
United Kingdom,
November
2023
8.0/10
The hotel has a decent lobby with decent facilities, but the room size is very small, located on the 5th floor. The service was very helpful and friendly during the reservation phase, offering services like cleanliness. The location is wonderful, within walking distance of the city center and main attractions, though not close to Lucerne station but next to the center with easy access to a bus stop. The dining experience, except breakfast, was neat with good options. The facilities are satisfactory.
Rooms
7.0
The room on the 5th floor was decent, but quite small.
Service
9.0
The service was very helpful and friendly, especially during the reservation phase.
Location
8.0
The hotel's location is wonderful, walking distance from the city center and main attractions.
Dining
8.0
The dining, excluding breakfast, was neat and provided good options.
Facilities
8.0
The facilities met my needs during the stay.
Tom
United Kingdom,
September
2023
8.6/10
I absolutely loved my stay at this hotel! The suite I stayed in was clean, spacious, and had a beautiful view of the river. The small patio outside was a lovely addition. The service was top-notch, and the location was perfect for exploring the surrounding area. The dining options were good, but could be more varied. Overall, a wonderful experience.
Rooms
9.0
The suite I stayed in was clean, spacious, and had a view of the river. The small patio outside was lovely.
Service
9.0
The staff went above and beyond to assist me during my stay. They were very friendly and accommodating.
Location
9.0
The hotel's location was great, offering views of the surrounding alps and Mt Pilatus. It was also conveniently close to the old city.
Dining
7.0
The dining options were good, but I wished for more variety, especially for breakfast.
Facilities
9.0
The facilities at the hotel were fantastic, offering everything I needed for a comfortable stay.
Adrian
United Kingdom,
September
2023
8.6/10
I had a pleasant stay at this hotel. The rooms were very clean and super comfy with a big bed, although my room on the first floor was facing a wall. The service was excellent and the staff went out of their way to provide helpful tourist information and suggestions for exploring the region. The location was perfect, offering a great view of the Alps and being within walking distance of the historic city center and restaurants. The dining experience was superb, with a fantastic continental breakfast spread. Overall, a great value for the money.
Rooms
8.0
The room was very clean, super comfy big bed, safe, and nice bathroom.
Service
9.0
The staff was brilliant, helpful, and excellent with tourist information.
Location
9.0
The location was perfect, offering a great view of the Alps and close to the city center.
Dining
9.0
The dining experience was also excellent with a great continental breakfast spread.
Facilities
8.0
The hotel offers various amenities and facilities for convenience.
Sammy
United Kingdom,
August
2023
7.8/10
The hotel offers a great view of Mount Pilatus and the old town with spacious and comfortable rooms, but be aware of the presence of spiders. The location is convenient for exploring the area, though not very close to the center. The dining options are simple but sufficient for a morning energy boost.
Rooms
7.0
The rooms, although spacious and comfortable, had a run-down look and were stuffy. Keep an eye out for unexpected guests like spiders near the windows.
Service
8.0
The service was incredibly helpful, offering alternative rooms without extra charges, but it lacked a particularly friendly touch.
Location
8.0
The hotel's location makes getting around easy and provides convenient access to the central area, train station, and pleasure boats, despite being a bit distant from the old town center.
Dining
7.0
The dining experience was simple but sufficient, offering a sumptuous breakfast starting early in the morning.
Facilities
9.0
Various facilities like dry cleaning, housekeeping, and tours/ticket assistance are available to enhance your stay.
Dale
United States,
August
2023
7.0/10
I had a mixed experience at this hotel. The room was too hot with just a fan to cool it, but the modern bathroom and comfortable bed were nice. The staff were incredibly friendly and helpful, especially with children. The location was perfect for exploring Lucerne, but the dining was average. Overall, it was decent value for money.
Rooms
7.0
The room was clean and had a very comfortable bed, but it was too hot with just a fan.
Service
9.0
The staff were super friendly and helpful, especially with children.
Location
8.0
The hotel's location was ideal, right in the center and close to restaurants.
Dining
6.0
The dining was simple, but delicious. There is room for improvement.
Facilities
5.0
The hotel offers basic facilities, which could be improved.
Leonard
United States,
July
2023
8.8/10
I had an amazing stay at this hotel! The rooms were spotless, with a lovely view of the river Reuss and a super comfy big bed. The bathroom was safe and nice, and the breakfast selection was outstanding with a variety of delicious foods and coffees. The service was exceptional, with courteous staff always ready to assist and even help with booking exciting trips. The location couldn't have been better, right in the heart of Luzern near all the major attractions, although the noise from other guests was a bit of a downside. The dining experience was superb, offering fresh and healthy dishes. Overall, a great value for a delightful stay.
Rooms
9.0
The rooms were very clean, super comfy big bed, safe and nice bathroom, and had a great view of the river Reuss. The tea & coffee included at night was a nice touch.
Service
9.0
The staff was super friendly, offering recommendations and booking services to enhance your trip. They were always ready to assist with a smile.
Location
9.0
The location was perfect, right in the center of Luzern, near the old city and major attractions. Walking distance to the train station and close to a town square with restaurants.
Dining
9.0
The dining experience was superb, offering the best choices we had in Switzerland. A great way to save on Swiss food expenses.
Facilities
8.0
The hotel offers dry cleaning, housekeeping, pet amenities, and tours/ticket assistance for a convenient stay.
Bert
United Kingdom,
June
2023
8.2/10
My stay at the hotel was pleasant overall. The rooms, while lacking soundproofing and ventilation, were clean and simple, offering a comfortable stay. The service was professional and supportive, with Margaret standing out for her friendliness. The location was convenient, within walking distance of major attractions and restaurants, offering nice views of the surrounding mountains. The dining experience, particularly the European breakfast, was brilliant. The facilities met my expectations, providing a comfortable stay.
Rooms
7.0
The rooms were not very soundproof and lacked windows for proper ventilation, but they were clean and simple.
Service
9.0
The service was very professional and supportive, with Margaret being especially friendly.
Location
8.0
The hotel was within easy walking distance of everything in Lucerne, offering great views of the alps and Mt Pilatus depending on the weather.
Dining
9.0
I enjoyed the brilliant European breakfast each morning, which provided a great start to the day.
Facilities
8.0
The hotel met my expectations in terms of facilities, ensuring a comfortable stay.
Bill
United Kingdom,
May
2023
8.6/10
The hotel was perfect for our group, facing the river with a great view of Mount Pilatus and the old town. It's conveniently located within walking distance of the Railway station, boats on the Lake, restaurants, shops, and facilities. The service was brilliant and very helpful, offering excellent advice for sightseeing. The location is extremely convenient for exploring Lucern, near the city center and riverside attractions. The dining experience provided a great continental spread. A fantastic stay overall with some minor drawbacks to consider.
Rooms
9.0
The rooms were perfect for our needs, facing the river with a great view of Mount Pilatus and other mountains as well as the old town.
Service
9.0
The service was very friendly and excellent with tourist information, offering great assistance for our stay.
Location
9.0
The hotel's location was extremely convenient for exploring the city, near the heart of the city center and helpful in providing tips about Lucerne.
Dining
8.0
The dining was really great, with a varied continental spread that included tea, coffee, fruit, toast, and more.
Facilities
8.0
The hotel offers dry cleaning, housekeeping, pet amenities, and tours/ticket assistance for extra convenience.
Paul
United Kingdom,
April
2023
7.0/10
My stay at the hotel was a mix of good and not so good. The location is not too close to the center, but you can still reach it by walking. The rooms, although a bit basic and lacking ACs, were clean. The service was nice and helpful. The dining experience was pretty good despite some impolite guests. Overall, a decent option in Luzern.
Rooms
6.0
The rooms were basic and a little uneasy due to the lack of ACs, but they were clean.
Service
8.0
The service was nice and helpful in every respect.
Location
7.0
The location is not too close to the center, but still walkable and convenient.
Dining
7.0
The dining experience was pretty good overall, with a variety of choices.
Facilities
7.0
The facilities were decent with basic amenities available.
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